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Building a testing service that works for everyone (opens the original)
Kate Every · NHS — Design Matters · digital.nhs.uk — How the NHS Test and Trace team used data and research to make a lateral-flow testing service usable across the whole UK population, not just the average user.

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Health care goes digital. Patients are being left behind. (opens the original)
UCSF News · ucsf.edu — An online survey of 144 clinicians and informatics leaders at US health systems (January to May 2024, a convenience sample) found 44 percent said their organisation screens patients for digital readiness; organisations serving uninsured patients had about a third of the odds of screening. Treats digital readiness as a health-related social need and calls for policy change and staff training.

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